Shipping

Free Shipping within New Zealand — Spend Over $100


• All prices are shown in New Zealand dollars.
• Orders are unable to be delivered to PO Boxes or NZ Post ParcelPods. Please bear this in mind when supplying your shipping address.
• Delivery times are estimates and not guaranteed timeframes.
• All orders are sent by tracked courier in a New Zealand made 100% recycled cardboard box, which is fully recyclable.


Cost Delivery Estimate
Purchases over $100
Free Shipping 2-4 Working Days
Purchases under $100
$8 2-4 Working Days

Please note: during sale and holiday periods, orders may be subject to delay. Allow a minimum of 2 working days for your order to be dispatched.
All orders are processed by NZ Couriers. Track your order here


Questions

If you need to chase an order or have any questions please email us at customercare@kowtowclothing.com or call us on +64 4 916 5325. We are open Mon-Fri 8:00am-4:30pm (New Zealand time).


Missing Parcels

It is important you fill in your correct address when ordering. Kowtow cannot accept responsibility for the wrong address being used with an order. Please email us if your garment does not arrive within the expected delivery time frame. The postal service will then get in contact with you with an update. It is best if you can have your items delivered when you are present as our courier does require a signature upon delivery. Please provide a secure daytime delivery address.

Questions

If you need to chase an order or have any questions please email us at customercare@kowtowclothing.com or call us on +64 4 916 5325. We are open Mon-Fri 8:00am-4:30pm (New Zealand time).

FLASH SALE — Extra 20% off all sale items with code EXTRA20